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Terms and Conditions

Terms of Use Agreement

These terms and conditions, together with Australian Consumer Law, constitutes the contract between the customer and Outdoor Buys or the supply of products. The contract cannot be varied unless there is prior agreement between Inflatique and the buyer. Buyers are assumed to agree with full terms and conditions when buying an item.

Outdoor Buys reserves the right to make changes to this site and these terms and conditions at any time.

By ordering or registering from Outdoor Buys you grant us the right to add your contact details to our database and email transactional order and shipping e-mails as well as offers and new products. You can easily be removed from these marketing communication e-mails by clicking on the unsubscribe link at the bottom of the e-mail or by contacting our customer service team at sales@outdoorbuys.com.au

Your personal information may be exchanged with our related companies and with third party service providers who assist us with payment, shipping, marketing, data processing, IT, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be located in Australia, USA, EU and other countries.

Order Acceptance Policy

Your digital receipt does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Outdoor Buys reserves the right at any time after receipt of your order to accept or decline your order for any reason. Outdoor Buys reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Liability

Outdoor Buys is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Shipping

Customers will receive their items primarily via Australia Post or Couriers Please. If no one is at the premises when the delivery takes place and ther e is no safe place to leave the parcel Australia Post or Couriers Please will leave a card and your item will be available for pickup from your local Post Office (Australia Post) or Newsagency (Couriers Please) depending on carrier and location. Customers can give authority in the special instructions box during checkout to have the item left at the premises without a signature.

Certain factors such as order size, weight and shipping address may require Inflatique to ship via another shipping carrier. In these situations, Outdoor Buys will provide tracking details to the customer for the new carrier and tracking once shipped.

The delivery times provided by Outdoor Buys are simply estimates only. Orders will be dispatched no later than the next business day. Outdoor Buys will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, every effort will be made to ensure these items are combined however factors such as weight and size may mean that multiple items are sent in multiple parcels.

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only made until the order begins processing. Outdoor Buys cannot make changes to addresses once the item has been dispatched.

Outdoor Buys takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

Returns & Refunds

14 Day Change of Mind Guarantee

Outdoor Buys is committed to customer satisfaction. If for any reason you have changed your mind on the purchase of your product within 14 days you can contact our sales team and organise to return the product to exchange it for a similar product, or return it for credit toward your next purchase. These returns must be in brand new condition and unopened and within 14 days of the purchase date. ‘Change of mind’ returns after 14 days of purchase will not be accepted.

Warranty Information

Outdoor Buys offers warranties on all products from the date of purchase, unless otherwise stated. The length of the warranty is determined as specified in the individual listing. Warranties can range from anywhere between 30 days all the way up to 12 months. Inflatique warrants its products against defects in materials and/or workmanship. If a defect arises and a valid claim is received by Inflatique within the specified warranty period, Inflatique may, at its option, provide replacement parts, arrange a full replacement or provide a full refund.

Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by us to provide service (not including standard periodic maintenance). All parts considered to be perishable (such as batteries), accessories and bonus gifts are not covered by warranty.

If a faulty item needs to be returned simply contact our sales team at sales@outdoorbuys.com.au. Outdoor Buys will then organise a pickup from your location at no cost, inspect the item and then come to a resolution with input from the customer. If the product has an obvious fault then the customer will have the choice of having a replacement item sent out or a full refund provided.

As stated earlier, if no obvious fault has been found or the damage was found to be caused by an accident, misuse, lack of maintenance, neglect, natural disaster, or other external causes, the warranty is considered void and the customer will need to pay for the item to be shipped back or pay in full for a replacement item.

Order Cancellations

If notified before goods have been dispatched, Outdoor Buys can accommodate order cancellations. If items have been shipped, Outdoor Buys reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Copyright and Trademark Notice

This site is owned and operated by eTayl Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of eTayl Pty Ltd. 

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. 

Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Pricing

Prices are subject to change without any notice. All prices on www.outdoorbuys.com.au are GST inclusive. All credit cards are charged in Australian Dollars.

Payments

Payments can be made via credit card, Paypal, bank deposit or ZipPay.

Promotions

Promotions, discounts and promotional codes (collectively "Promotions") are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.

One time use promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.

Promotions do not apply to shipping, GST or duties or similar services.

Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.

For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.

If merchandise was purchased with a promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the promotion has expired, it cannot then be applied to a replacement or future order.

Promotional items are available only while supplies last; Outdoor Buys does not issue rain checks for items that run out of stock.

Outdoor Buys can, at its sole discretion, extend or terminate a promotion at any time.